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We hope you’re happy with your MW Studio purchase. If you’re unhappy for any reason, please contact us at

We are happy to offer an exchange or refund for non-personalised goods within 28 days. Please include your dispatch note with your return. If you no longer have this please include a note with your order number included.

Proof of postage should always be obtained from the Post Office when returning items. Failure to do so may result in refusal to refund should your order go missing before it arrives at MW Studio.

Personalised Items

Personalised items are non-exchangeable and non-refundable unless faulty.

Items not received within stated timescale

If your order hasn’t arrived within the stated timescale please contact us and we’ll look into it for you.